RETURNS & SHIPPING
We strive to process orders as quickly as possible at the same time we have put in place current safeguards in place to protect the health and safety that can affect shipping times.
Orders placed Monday through Friday with express shipping will go out the same day if the order is placed before 1 PM EST if products are in stock. Orders usually take 2-3 days for processing.
Any orders with express shipping placed after 1 PM EST will not be shipped out until the next business day. Orders with express shipping placed over the weekend will be shipped out the next business day. Please note that even with an express shipping option we cannot guarantee your package will arrive within the allotted time. UPS has been experiencing service impacts which can cause delays in shipping time. We will not be responsible for reimbursing shipping costs due to UPS delays.
If you select the Ground Shipping option, please allow 1 to 2 business days before your order is shipped out from our fulfillment center.
During periods of high volume (sales and major promotions) it will take longer to process and fulfill. We ask for your understanding and patience while we do our best to process and fulfill orders as quickly as possible.
Shipping to PO Boxes: Please note that UPS DOES NOT SHIP to PO Boxes. If your order is submitted with a PO Box in the Shipping section, we will contact you to choose an alternate address and, if required, submit your order to payment review.
Shipping Costs (via UPS)
Ground: 5-7 Business Days $15.00
3rd Day: 3 Business Days (Ground Service) $20.00
2nd Day: 2 Business Days (Air Service) $30.00
Next Day: Week Day Delivery (Air Service) $45.00
Next Day: Saturday Delivery (Air Service) $55.00
Though CIGNATURE BEAUTY strives to make every experience BEAUTIFUL, we are unable to accept returns due to sanitation. We ARE here to help resolve any issues if necessary. Please email our customer support team - CIGNATURECARE@GMAIL.COM
Here at Cignature Beauty we are dedicated to protecting the privacy of every one of our customers. We will not disclose any information regarding our customers or visitors to any third parties. Any information apart from providing a service to you – this includes; arranging for a product to be sent to you, carrying out credit and other security checks and for customer research or when you have given us your permission to do so will be the only information used.
Cignature Beauty will not provide or sell any of your personal details or any credit card information to third parties (excluding partners from whom you may have linked to our site) without your permission.
1.3 COMMUNICATION & MARKETING
If you have purchased from the website, we may occasionally update you on our latest products and offers via email. You will also be given the opportunity to receive such communications from selected third parties and us when you become a member of CignatureBeauty.Co
All Cignature Beauty members have the option to unsubscribe from marketing communications from us. If you do not wish to continue to receive emails from us and selected third parties you should opt-out clicking on the "unsubscribe" link in any emails which we might send you this will then suspend your e-mail notifications however you can sign up again if you wish to do so.
Unfortunately, the transmission of information via the Internet is not entirely secure. We will do our best to protect your data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
1.4 CHECKING YOUR DETAILS
If you wish to verify the details you have submitted to CignatureBeauty.Co, you may do so by contacting us via the e-mail address or address is given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must, therefore, keep this information safe as you will be responsible for any action which we take in response to a request from someone using your email and password. We recommend that you do not use your browser's password memory function as this may result in someone accessing your personal information.
1.5 CONTACTING US
We are always happy to hear from our customers. We are still grateful for any time you spend providing us with the knowledge we need to ensure our customers are delighted with the service we offer. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact us via email and someone will be delighted to answer any questions you may have.
The security of your personal information is critical to us. You can be assured that all sensitive information will be handled with discretion. Your personal information is maintained through secure networks and is only accessible by a limited number of people who have been granted access rights and are required to keep the information confidential. In spite of the efforts made by CignatureBeauty.Co, no transmission of data over the Internet is guaranteed to be completely secure, and such transmission is at your own risk.
Cookies are text files that are stored on your computer's hard drive and may be used by CignatureBeauty.Co. We reserve the right to gather information to enhance your shopping experience which is done as a means to keep track of your current shopping session by speeding up the browsing experience and website performance. Cookies are also used to remember your information when you return to the CignatureBeauty.Co website. If you choose to receive them no longer, you can turn off all cookies. Please note that if you decide to make this change, it can limit the functionality of the website you are visiting and leaves for a more significant possibility that you will no longer have access to some of the features on the site.
We reserve the right to modify this privacy statement at any time, with a notice of this change being posted here on this page.
Email Customer Support Cignaturecare@gmail.com with any further questions. gathered by CignatureBeauty.Co during the order check out process. During the “checkout” process, your name, address, email address, telephone number, and payment information is collected. You also have the option to create your account to store this personal information, at which time username and password will be received as well. To view the information in the My Account section of the site, you must first log in using your username and password.